APP SUPPORT

A little help.
A clearer next step.

Help with your lessons, saved notes, and Full Library purchase in Interview Prep: Communication.

App Store release in preparation

QUICK ANSWERS

Your learning, your way.

What does Full Library unlock?

The first release is planned with 20 free lessons and a one-time purchase to unlock all 131 lessons in this version. It is not a subscription. The App Store purchase screen will show the price in your currency before you confirm.

How do I restore my purchase?

Use Restore Purchases in the app while connected to the internet. Make sure you use the same Apple Account that made the purchase. Restoring access does not bring back local notes or practice progress.

Apple’s purchase help

Where is my learning data?

Your saved lessons, notes, and practice progress are stored on your device. The app has no account or cloud sync. Your device backup settings may include this data. Export notes you want to keep before resetting data or removing the app.

What if I need a refund?

Apple handles App Store payments and refund requests. Check your purchase history or request help through Apple. Resetting local learning data does not refund or cancel a purchase.

Apple’s refund guidance

GET IN TOUCH

Tell us what happened.

Include the app version, your iPhone model, and the steps that led to the issue. Please leave out passwords, payment details, and private interview notes.

support@agenticonegroup.com